Welcome!
We are a small team of entrepreneurs looking into how the modern commuter/driver uses shared mobility services (e.g. Car2Go, Greenwheels, SnappCar etc). Our goal is to understand and optimize how we get from A to B within and beyond cities. We'd love to make it better and cheaper for more people to use these services.

To do that, we kindly ask you to share your experiences with such services and your views on how these services could be improved to support your personal needs.

It will take you 3 to 4 minutes to complete this survey.
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About you...

 
Do you or someone else in your household own(s) or lease(s) a car? *


 
How often do you use your car on average?


 
Have you used any of the services listed below?
Please indicate which ones. *

These services allow you to get access to shared cars that you drive yourself.

 
No car sharing user

 
Which of these services do you know? *


 
Why don't you use services like these? *

 
How well would you say you understand how these services work? *

Services like:
Car2Go, Hundai's Ioniq, GreenWheels, ConnectCar, SnappCar, MyWheels, BlaBlaCar , Abel, Uber, Obike/Flickbike, OV fiets, Felyx
 
Which other shared mobility services do you know? *


 
Have you used any of the above services in the past year? Which ones?

 
Have you used any other service(s) that we did not mention above? Which ones and (how often) do you use them? *

 
Using multiple services

 
How often did you use these services (on average) in the last year? *


 
Please provide the reason(s) why you do not use such services more regularly:


 
How easy is it to find a car available near you with the services you use? *

 
Thinking about the last time you tried to book one of those services, and your preferred option wasn’t available, what did you do instead?*


 
In that situation, how satisfied were you with the mode of transportation you used instead?

 
[optional] Do you remember why you decided to get a car that day?

 
Do you believe you understand all the shared mobility services available to you in your city?* *

Services like:
Car2Go, Hundai's Ioniq, GreenWheels, ConnectCar, SnappCar, MyWheels, BlaBlaCar , Abel, Uber, Obike/Flickbike, OV fiets, Felyx
 
Do you use other shared mobility services, like the ones below? *


 
(optional) Is there anything you would like to see improved in these type of services?

 
Using a single service

 
How often do you use this service (on average)? *


 
How easy is it to get a car near you with the service you use? *

 
Thinking about the last time you tried to book a car and  there wasn’t an available one near enough, what did you do instead?*


 
In that situation, how satisfied were you with the mode of transportation you used instead?

 
[optional] Do you remember why you decided to get a car that day?

 
Do you believe you understand all the shared mobility services available to you in your city?* *

Services like:
Car2Go, Hundai's Ioniq, GreenWheels, ConnectCar, SnappCar, MyWheels, BlaBlaCar , Abel, Uber, Obike/Flickbike, OV fiets, Felyx
 
Which other shared mobility services do you know? *


 
Do you use other shared mobility services, like the ones below? *


 
Is there anything you would like to see improved in these type of services?

 
Using single service not in the list

 
How often do you use this service? *


 
How easy is it to find a car with the service you use? *

 
Think about the last time you were not able to find a car, what was the occasion and what did you do instead?

 
How well would you say you understand how the other services work? *

Services like:
Car2Go, Hundai's Ioniq, GreenWheels, ConnectCar, SnappCar, MyWheels, BlaBlaCar , Abel, Uber, Obike/Flickbike, OV fiets, Felyx
 
Which other shared mobility services do you know? *


 
Have you used any other service(s) that we did not mention above? Which ones and (how often) do you use them?

 
Is there anything you would like to see improved in these type of services?

 
Almost done...Tell us about you:

 
Are you: *


 
How old are you? *

 
What city (or town) do you live in? *

 
What is your household composition?


You did it! Thank you!
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